Privacy Policy
Last updated: October 14, 2026
CommercialCoffeeMachineService.com ("we," "us," or "the directory") is an informational directory operated by Directory Holdings. This Privacy Policy explains what information we collect, how we use it, and the choices available to you. We are committed to protecting user privacy and collecting only the minimal data necessary to operate the directory and facilitate communication between businesses and listed service providers.
Information We Collect
Technical & Usage Data
When you visit the directory, our servers may automatically log standard technical information such as IP address, browser type, referring pages, pages viewed, and approximate timestamps. This data is used in aggregate for site security, performance monitoring, and understanding how visitors use the directory. It is not used to identify individual visitors.
Information You Submit
We collect information that you voluntarily provide through our forms, including the Contact form and the Get Listed listing application. This may include your name, email address, phone number, business name, website, service categories, service areas, and any message content you choose to include. Listing applicants may also provide business contact details intended for public display.
Public Listing Data
Information published in a provider listing — such as business name, logo, website, public phone, public email, service categories, and service areas — is intentionally public and may be indexed by search engines. Do not submit private or personal contact details for public display unless you intend them to be visible to all visitors.
How We Use Information
- To operate, maintain, and improve the directory and its features.
- To review and process listing applications, claims, and correction requests.
- To respond to inquiries submitted through the Contact form.
- To communicate with applicants about services, details, pricing, and activation steps.
- To monitor for abuse, fraud, and unauthorized activity.
- To compile aggregate, non-identifying statistics about directory usage.
We do not use your information to perform coffee equipment repairs, and we are not a party to any agreement you reach with a listed provider.
How We Share Information
We do not sell personal data to third parties. Public listing data is displayed to all directory visitors as described above. Private applicant contact details submitted through forms are used internally for review and communication and are kept separate from published business contact fields — an applicant's email is not automatically published as a public quote email. We may disclose information when required by law or to protect the rights, safety, or property of Directory Holdings, our users, or others.
Cookies & Analytics
The directory may use cookies and similar technologies for basic functionality and analytics. Analytics help us understand which pages are visited and how the site performs, without building individual visitor profiles for advertising. You can disable cookies in your browser settings; some site features may not function correctly without them.
Third-Party Links & Embeds
Provider profiles and listings include links to external websites operated by third parties. Our forms may be powered by third-party embed providers. Once you leave the directory or submit data to an embedded form, your information is governed by that third party's privacy policy, not ours. We encourage you to review the policies of any third-party sites you visit.
Data Retention
We retain listing application and contact request records for as long as reasonably necessary to provide our services, respond to inquiries, and maintain an administrative audit trail. Technical logs are retained for a limited period consistent with security and operational needs.
Your Choices
- You may decline to submit forms or provide optional fields.
- You may request correction or removal of your published listing through the Contact page.
- You may disable cookies in your browser at any time.
Children's Privacy
The directory is intended for business use and is not directed to children. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us so we can remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the directory after changes constitutes acceptance of the revised policy.
Contact Us
Questions about this Privacy Policy or requests regarding your data can be sent through the Contact page.